Privacy Policy
What Offkeep collects, what end-to-end encryption puts permanently out of our reach, and the choices you keep.
Draft — not yet in force
This is an outline of what privacy policy will cover. Nothing on this page is binding, and the reviewed text will replace it before Offkeep opens for accounts.
Last updated 2 August 2026
What we cannot see
Your files are encrypted on your device before upload and your keys never leave it, so the contents, names and structure of what you store are unreadable to us.
What we do collect
The account details, billing records and technical logs the service needs to run, listed field by field with the reason each one exists.
Why we collect it
The lawful basis for each category — contract, legitimate interest or consent — and which are strictly necessary.
Cookies and analytics
The cookies the site sets, whether any analytics run, and how to opt out of anything that is not essential.
Who else touches your data
Our hosting, payment and email processors, what each one receives, and where they operate.
Where your data lives
The regions you can choose at sign-up, and the safeguards covering any transfer outside them.
How long we keep it
Retention periods per category, and what is deleted when you close your account.
Your rights
Access, correction, export, erasure and objection — how to exercise each, and how long we take to answer. Note that we cannot recover encrypted content on your behalf.
Government and legal requests
How we handle them, what we are able to hand over, and how we report on the requests we receive.
Changes and contact
How you will hear about updates to this policy, and who to reach with a privacy question or complaint.
Questions before the final text ships? Get in touch.